Farhan Shah

Head Of Customer Success Middle East & Africa

Farhan Shah currently serves as the Head of Customer Success for the Middle East and Africa at DiliTrust, a position held since May 2024. Prior to this role, Farhan spent nearly 14 years at Thomson Reuters, where responsibilities included Senior Project Delivery Lead, overseeing large-scale technology programs across the MEA, SEA, and APAC regions, while enhancing delivery efficiency and margins. Additionally, Farhan held roles as a Business Consultant, delivering enterprise-level business solutions, and as Head Of Support Services, managing the EMEA support desk. Early career experience includes serving as a Senior Technical Consultant at Infor and providing technical support at Oracle.

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