Dillard's, Inc. is a retailer of fashion apparel, cosmetics and home furnishing. As of January 28, 2017, the Company operated 293 Dillard's stores, including 25 clearance centers, and an Internet store offering a selection of merchandise, including fashion apparel for women, men and children, accessories, cosmetics, home furnishings and other consumer goods. The Company's segments include the Retail operations segment and the Construction segment. The Retail operations segment includes the operation of the Company's retail department stores. The Construction segment includes the operations of CDI Contractors, LLC (CDI), a general contracting construction company. CDI's business includes constructing and remodeling stores for the Company. As of January 28, 2017, the Company operated retail department stores in 29 states, primarily in the southwest, southeast and midwest regions of the United States.

Retail

Dillard's

Dillard's' headquarters in Little Rock, AR, United States

This department manages the operational aspects of retail store management and ensures efficient day-to-day operations.

Store Operations

This department is responsible for driving revenue through customer engagement and managing sales personnel across various markets.

Sales Department

This department is responsible for overseeing the management and efficient operation of retail store locations.

Retail Operations

This department is responsible for acquiring products and managing inventory across various categories.

Purchasing and Buying

The Sales team at Dillard's is responsible for driving revenue and ensuring customer satisfaction across its various retail outlets and online store. This team oversees in-store sales, manages digital sales channels, develops sales strategies, trains and supports sales staff, and collaborates with brand and merchandising departments to optimize product offerings. They play a crucial role in maintaining the company's reputation for high-quality fashion, cosmetics, and home furnishings.

Sales

This department is responsible for acquiring goods and services needed for the organization's operations.

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Other teams

Sales Department

Retail Operations

Purchasing and Buying

Sales

Purchasing Department