Anna C.

VP of Customer Lifecycle & Retention at DIME Beauty

Anna C. has a diverse work experience spanning multiple industries. Anna currently holds the position of VP of Customer Lifecycle & Retention at DIME Beauty Co, where they are responsible for the development and implementation of strategies to enhance customer satisfaction and retention. Prior to this, Anna served as the VP of Operations and Chief of Staff at City Beauty, overseeing the company's operational activities. Anna also held the role of VP of Operations, managing the day-to-day operations of the company. Anna has also worked as the CX Data and Analytics Operations Manager and Client Services Operations Manager at oVertone Haircare Inc, contributing to the company's data analysis and customer service operations. Additionally, they have experience as the Director of Admissions at the College of International Esthetics, where they played a key role in providing quality education to students. Anna has also held various management positions, including Director of Operations at Extended Hands of Hope, Symmetry 360 Massage, and Brand Connections, where they demonstrated expertise in operations, leadership, and customer engagement.

Anna C. has a degree in Bachelor of Business with a field of study in Business Administration and Management, General from Grand Canyon University. Anna also holds an Associate of Arts - AA degree from Tucson Design College, specializing in Fashion Merchandising and Marketing. Anna completed their high school education at Sahuaro High School and earned a diploma with a field of study in General Studies.

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Timeline

  • VP of Customer Lifecycle & Retention

    November, 2022 - present

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