Francois van Wyk is an experienced IT professional with a robust background in managed services and technical support across multiple sectors. Currently serving as Team Lead for Managed Services Operations at NTT DATA and as a Managed Services Engineer at Dimension Data, Francois specializes in monitoring, implementation, and tier 3 support for diverse Microsoft systems and services. Previous roles include Technical Services Implementation Engineer, Senior Systems Engineer, and consulting work with a focus on various industries in South Africa and Namibia. With foundational experience at Vodacom in systems management and information security, along with earlier positions at Sanlam and Denel Land Systems, Francois has developed a wide-ranging skill set in IT infrastructure and security. Francois holds multiple certifications, including AWS Cloud Practitioner, Prince2, ITIL Foundation, and Microsoft Certified Systems Engineer.
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