KT

Karen Tay

Director, Client Analytics And Design at Dimension Data

Karen Tay has a vast work experience starting from 1998. Karen worked at NTT Ltd. as the Vice President of Technology Infrastructure Services starting in 2020. Prior to that, they held various positions at Dimension Data, including Director of Client Analytics and Design, Senior Manager of Service Design and Analytics, and Principal Service Architect. Karen also worked as a Regional Service Architect at Dimension Data Asia Pacific and as a Senior Solutions Architect at Verizon Enterprise Solutions. In addition, they were a Senior Solutions Manager at CSC Asia Group, a Principal Consultant at NCS Group, and a Solution Architect at Hewlett-Packard Singapore. Throughout their career, Karen has gained extensive expertise in technology infrastructure, service design, analytics, and solutions architecture.

Karen Tay earned their Bachelor of Science (B.Sc) degree from the National University of Singapore between 1995 and 1998. In addition, they have obtained various certifications on topics such as artificial intelligence, customer service, communication, and data analytics from LinkedIn.

Links

Previous companies

NCS Group logo

Timeline

  • Director, Client Analytics And Design

    January, 2019 - present

  • Senior Manager, Service Design And Analytics

    November, 2017

  • Principal Service Architect, Service Design

    October, 2016

  • Principal Service Architect, Central Delivery Organisation

    October, 2015

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