Suzanne Towles

Suzanne Towles is an accomplished Director of Client Success at Dimensional Innovations, where responsibilities include enhancing client experiences, leading systemic improvements, and managing client engagement strategies. With a strong background in customer experience and product marketing, Suzanne has successfully implemented CX programs in the B2B sector, developed marketing strategies for notable organizations like Xikar and Ticketmaster Entertainment, and has held leadership roles that drive client satisfaction and retention. Suzanne's extensive experience includes managing sales operations, establishing service policies, and maintaining relationships with key clients across various industries. Educational qualifications include a Bachelor of Science in Business Administration from The University of Kansas.