Janet Picken is an experienced professional in customer service and operations, currently serving as Chief Operating Officer at Diners Club International since July 2012, where responsibilities include overseeing Customer Service and Collections. Previously, Janet held the role of Manager at The Exchange from June 2011 to July 2012 and worked as Customer Manager at Halifax from July 2009 to June 2011. Janet completed education at Queen Elizabeth High School in Hexham.
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