Marie Gosset

Marie Gosset is an experienced customer care professional with a strong background in e-commerce and customer service. Currently serving as a Customer Care e-commerce senior advisor at diptyque Paris since September 2021, Marie excels in managing customer interactions in multiple languages (French, English, and Italian) and has consistently achieved sales exceeding 65K € in 2024. Previous roles include Customer Service Specialist at greenchic, E-commerce Specialist at Approche Sur Mesure, and Assistant Event Manager at Long Distance Agency, among others. Marie holds a Master’s Degree in Marketing and Communication from Université de Reims Champagne-Ardenne and a Bachelor's Degree in International Business from NEOMA Business School, complemented by international study experience at Hochschule für Technik und Wirtschaft Berlin.