Ryann Walters

Ryann Walters is an experienced leader in contact center operations, currently serving as the Director of Contact Center Operations at DiRAD Technologies since September 2019. Prior to this role, Ryann held various positions at MAXIMUS, including Contact Center Supervisor, and served as a Contact Center Supervisor and Agency Conference/Fair Hearing Coordinator for NYS Medicaid during time at MAXIMUS - New York State of Health. Experience also includes work as a Customer Care Manager at Conduent and Customer Service Specialist at CSC. Ryann has built a diverse skill set in customer service and operational management over a career spanning more than 15 years.