Yolanda M.

Yolanda M. is an experienced professional with a strong background in customer service and leadership. Currently serving as Customer Service Team Leader at Direct Interactions since August 2020, Yolanda manages customer accounts and supervises employees. Previously, as Executive Director and Vice President of Student Guidance Group, a non-profit organization from February 2016 to June 2021, Yolanda focused on strategic planning and long-range development. Yolanda's career also includes roles such as Security Sales Consultant at ADT, Sourcing Consultant and Purchasing Manager at GE, Executive Assistant/Client Liaison at Traders International, and Enrollment Counselor at the University of Phoenix. Yolanda holds a Master of Arts in Executive Leadership and a Bachelor of Science in Interdisciplinary Studies from Liberty University.