We help customer-obsessed organizations deliver outstanding customer calls with our highly-skilled, emotionally intelligent, US-based agents We're on a mission to deliver: Great ROI Cost-effective, scalable call center services built in the

Outsourcing

Direct Interactions

Direct Interactions' headquarters in Seattle, WA, United States

Jonas Nicholson

Chris Fong

Edie Cutler

Gabrielle D.

David Scott

Matt Storey

Malcolm Moore

The Customer Support Team at Direct Interactions is dedicated to delivering exceptional customer service through its skilled and emotionally intelligent US-based agents. Team members address a wide range of customer needs, from technical support and basic service inquiries to overseeing specialized support lines like 211. Their efforts help ensure great ROI and cost-effective, scalable call center services for customer-obsessed organizations.

Customer Support Team

This department assists members by addressing inquiries and managing service-related issues.

Customer Support

This department focuses on identifying growth opportunities and building strategic partnerships to drive the company's sales and operational initiatives.

Business Development

This department focuses on managing client interactions and fostering strong relationships to enhance customer satisfaction and business growth.

Client Relations

This department focuses on overseeing and managing contractual agreements and outsourcing processes.

Contract Management

This department manages the organization's technology infrastructure, focusing on cybersecurity and networking.

Direct Interactions

Org chart

Teams

Customer Support Team

Customer Support

Business Development

Client Relations

Contract Management

Information Technology

Offices

Direct Interactions

Org chart

Teams

Customer Support Team

Customer Support

Business Development

Client Relations

Contract Management

Information Technology

Offices

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