DIRECT klantcontact is een toonaangevend facilitair contactcenter in Nederland, gespecialiseerd in telefonische bereikbaarheid en klantcontactoplossingen.

Wij maken bedrijven, groot- en klein, 24/7 bereikbaar via 𝘁𝗲𝗹𝗲𝗳𝗼𝗼𝗻, 𝗲-𝗺𝗮𝗶𝗹, 𝗹𝗶𝘃𝗲𝗰𝗵𝗮𝘁 𝗲𝗻 𝗪𝗵𝗮𝘁𝘀𝗔𝗽𝗽. Onze opgeleide klantadviseurs helpen je klanten efficiënt verder via een script-op-maat.

Wij zorgen voor:
• 24/7 omnichannel bereikbaarheid 
• snelle afhandeling van klantvragen met jouw kennis
• flexibel op- en afschalen
• werken in jouw eigen systemen (BPO)
• waardevolle klantinzichten en advies

𝗪𝗮𝗮𝗿𝗼𝗺 𝗗𝗜𝗥𝗘𝗖𝗧 𝗸𝗹𝗮𝗻𝘁𝗰𝗼𝗻𝘁𝗮𝗰𝘁?
• 30+ jaar ervaring
• écht 24/7 bereikbaar
• altijd één vast contactpersoon
• continue investering in kwaliteit en slimme technieken

👉 𝗗𝗶𝗿𝗲𝗰𝘁 𝘀𝗽𝗮𝗿𝗿𝗲𝗻 𝗺𝗲𝘁 𝗲𝗲𝗻 𝗲𝘅𝗽𝗲𝗿𝘁?
Bel 026 – 373 66 00 of mail naar info@directklantcontact.nl

DIRECT klantcontact

Jansbuitensingel 7 serves as a hub for management and customer service roles, focusing on HR, projects, and client relations.

Jansbuitensingel 7

Rob Wennink

This department handles customer inquiries, support requests, and ensures a positive experience for clients.

Customer Service

This department focuses on providing expert guidance and support to customers.

Customer Advisory

This department focuses on overall strategic direction and management of the organization.

Executive Leadership

This department focuses on driving revenue through client engagement and promoting products or services.

Sales and Marketing

This department assists clients with inquiries and issues related to products and services.

Customer Support

This department manages employee relations, recruitment, and organizational development.

DIRECT klantcontact

Org chart

Teams

Customer Service

Customer Advisory

Executive Leadership

Sales and Marketing

Customer Support

Human Resources

Offices

DIRECT klantcontact

Org chart

Teams

Customer Service

Customer Advisory

Executive Leadership

Sales and Marketing

Customer Support

Human Resources

Offices

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