Vanessa Eley is a seasoned product design lead with extensive experience in digital and graphic design, currently serving at Direct Line Group since November 2018, where a customer-first design approach is championed. Eley also contributed as a visiting lecturer in BA Graphic Design at the University of Greenwich for a brief tenure in early 2023. Previous roles include senior and digital design management positions at renowned companies such as The Body Shop, Harrods, and the Natural History Museum, with a strong focus on cross-platform campaigns, UX/UI oversight, and team leadership. Eley holds an MA in Graphic Design/Illustration from the University of the Arts London and a BA Hons in the same field from Liverpool John Moores University. Ongoing professional development includes training with the Nielsen Norman Group.
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