Harold M. is a skilled Claims Adjuster with 16 years of experience in administrative, customer service, and claims roles. Currently employed at Directline Assurance since February 2023, Harold demonstrates strong multitasking and project management skills to meet organizational goals. Previous experience at Directline Assurance includes assisting customers with claims, payments, and analyzing complaints to recommend solutions. Harold also has a diploma in Library and Information Studies with a focus on information dissemination from Kenya Technical Training Institute, as well as a Certificate of Proficiency in Insurance from the College of Insurance.
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