Amy Hankins is a Business Transformation and Change Leader with over 20 years of experience in optimizing business operations and leading teams through complex change. They began their career at Brooks Fiber Properties as a Manager of Provisioning, where they achieved significant improvements in circuit backlog and revenue. Amy has held leadership roles at GLA New Ventures and Everest Connections, focusing on business transformation projects and service delivery management. Currently, they serve as a Principal in Business Management at DIRECTV, building on their extensive background in business process engineering and strategic program management. Amy earned a Bachelor of Science in Communications Management and General Business from Missouri State University.
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