Lukass Stepanovs Eksteins

Lukass Stepanovs Eksteins is an experienced professional in customer support and management within the tourism and hospitality industries. Currently serving as Assistant Account Manager and previously as Senior Customer Service Specialist at DiscoverCars.com since January 2022, Lukass specializes in multilingual customer support and system management. Prior roles include Customer Support Associate at Ibanpay and Luxury Boutique Guesthouse Manager at Airbnb, where Lukass demonstrated expertise in brand creation, problem-solving, and strategic planning. Additional experience encompasses Senior Frontdesk Coordinator at Hotel Florença, Estagiário at Barbarex, and volunteer staff at Rock UK Adventure Centres Ltd. Lukass holds an MBA in Tourism and Hospitality Management from Universidade Anhembi Morumbi and degrees in Logistics and Business Administration.