Alisha Joy

Alisha Joy is an experienced professional in customer success and project management, currently serving as Senior Manager of Customer Success at Discovery Education since March 2021. In this role, Alisha has established the vision and strategic plan for a new Customer Success team, achieving outstanding sales results by exceeding aggressive targets by over 5%. Previous experience includes managing partner success at Everdays, where Alisha launched a pilot program that resulted in the largest contract in company history, and serving as a project manager at Resolute Building Intelligence, overseeing SaaS platform projects for major facilities. Alisha has also held project management roles at Clarus Lighting & Controls, served as National Program Manager for Comfort Zone Camp, and was General Manager at Gold's Gym, where membership growth and retention were significantly increased. Alisha holds a Bachelor of Applied Science in Psychology from Bluefield University.