Dimakatso Ramotlou

Dimakatso Ramotlou has extensive experience in client services and claims consulting, currently serving as a Client Services Consultant at Discovery Limited since June 2020. Responsibilities include maintaining accurate records of client queries, upselling to clients, and managing claims processes across various roles within the company, including Motor Claims Consultant and Claims Administrator. Dimakatso's academic qualifications include a Bachelor of Science in Physical Science from the University of Johannesburg and ongoing studies in Short-Term Insurance and RE5 certification. Previous experience includes a role as a Student Laboratory Assistant at the University of Johannesburg, where laboratory testing and quality control were key responsibilities.