Cassidy Robinson

Cassidy Robinson, MBA, MSOL, possesses a diverse range of experience in both training and customer service roles. Currently serving as a Bell Service Dispatch/Trainer at Disney Parks, Experiences and Products since June 2022, responsibilities include coordinating daily operations and training new cast members on Resort Operating Procedures and guest service models. Previous experience includes participation in the Disney college program, serving as an Office Support Assistant at Nichols College, and fulfilling various roles such as Resident Assistant and Call Center Associate, where responsibilities ranged from fostering community development to educating prospective students. Cassidy's educational background includes a Bachelor of Science in Business Administration with concentrations in Human Resources and Hospitality Management, and ongoing master's studies in Business Administration and Organizational Leadership at Nichols College.