Pua Valdez

Pua Valdez is a seasoned hospitality professional with extensive experience in guest services management and office administration. Currently serving as the Front Office Guest Services Manager at Disney Parks & Resorts since June 2011, Pua plays a pivotal role in overseeing a team of over 200 employees at a major resort on Oahu's West Shore. Previous experience includes managing front office operations at Sheraton Hotels & Resorts, where Pua engaged over 130 associates to enhance guest experiences, and fulfilling the role of Office Manager at Euro Painting, LLC, which involved managing bids, bookkeeping, and logistics for high-stakes projects. Pua's career in the hospitality industry began at Sheraton Hotels & Resorts, specializing in guestroom assignments and problem resolution. Education was completed at Star of the Sea.