Dispatch
Matt K. is a seasoned professional with extensive experience in digital solutions, sales, and customer success. Currently serving as a Senior Digital Solutions Consultant and Implementation Manager at Dispatch since May 2015, Matt K. is involved in requirements gathering, implementation project planning, and systems integration. Previous roles include Solution Consultant for Enterprise and SMB markets, where product demonstrations and sales strategy communication were key responsibilities, and Director of Customer Success, leading a growing team and customer base. Prior to Dispatch, positions at Sigma7 Group, GTxcel, CGI Interactive, and Thermo Fisher Scientific provided a strong foundation in web strategies, business development, project coordination, and online marketing. Matt K. holds a BA in Graphic Design from Keene State College.
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Dispatch
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Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk.