Chris Thomas

Head Of Service Operations at Distil.ai

Chris Thomas has a diverse work experience spanning over two decades. Chris is currently the Head of Service Operations at Distil.ai, an AI-driven Customer Data Platform. In this role, they are responsible for unifying and enriching customer data for cross-channel personalization, real-time business intelligence, and advanced customer-centric analytics.

Prior to joining Distil.ai, Chris served as the Head of Analytics at Big Consultancy from 2015 to 2021. Here, they played a crucial role in analyzing and interpreting data to drive strategic decision-making.

Before that, Chris worked as a Business Process Analyst - Transition at BT Global Services in 2015 and as a Business Process Analyst at CAPITA SECURE INFORMATION SOLUTIONS LIMITED from 2010 to 2015. In both positions, they demonstrated their expertise in extracting, analyzing, and presenting management and financial information to support informed decision-making.

From 2005 to 2010, Chris served as a Business Support Analyst at SunGard Public Sector (now Superion) where they provided valuable support in various operational functions.

Prior to that, Chris worked as a Reports Analyst at ClientLogic in 2004, where they excelled in measuring and reporting service quality and developing customized reports for enhanced analysis.

Their career began at Balfour Beatty Utility Solutions in 2000, where they served as an Analyst. Here, they gained hands-on experience in sales and unit cost analysis, monitoring key performance indicators, and producing regional statements and reports.

Chris Thomas attended Beacon Hill School in Hong Kong from 1981 to 1987. Chris then went on to study at Merchant Taylor's School in Northwood from 1987 to 1994. Finally, they attended the University of Southampton from 1994 to 1997. No specific degrees or fields of study were provided for their education. Additionally, there is another mention of Merchant Taylor's School in Northwood, but no dates or details were given.

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