Ezekiel Ndubisi

Technical Support Engineer at Distributel

Ezekiel Ndubisi has worked in various roles and companies since 2016. Ezekiel started their career as an Information Technology Support Specialist at Happytek Support Limited, where they configured hardware and software for workstations and collaborated with vendors to resolve advanced problems. From 2018 to 2019, they served as a JavaScript Developer at Nigerian Navy Secondary School, managing the school's Information Management System and deploying Microsoft Office 365.

In 2019, Ezekiel joined Tek Experts as a Microsoft Office 365 L2 Support Engineer, providing remote support to North American customers for Office 365 related issues. Ezekiel also collaborated with senior leads to address customer inquiries and recommend best cloud security approaches.

From 2020 to 2021, Ezekiel worked as an Offensive Security Researcher at Zumaroc LLC, conducting vulnerability assessments on web applications and networks. Ezekiel provided recommendations based on assessments and implemented security solutions to enhance data security. Additionally, they educated employees on correct procedures to minimize the risk of recurring violations.

In 2021, Ezekiel served as an Information Security Officer at Consolidated Hallmark Insurance Plc, where they identified vulnerabilities in the network and web applications and implemented a plan to secure the computing network. Ezekiel also monitored network usage to ensure compliance with security policies.

Currently, Ezekiel is working as a Technical Support Engineer at Distributel, troubleshooting DSL/Cable Internet issues and supporting clients from various carriers. Ezekiel dispatches technicians, escalates tickets, and documents resolutions in the technical knowledge base. Ezekiel escalates to Team leaders when necessary.

During their time at Carleton University, Ezekiel held two roles. From 2021 to 2023, they worked as a Graduate Teaching Assistant, and from 2021 to 2023, they served as a Research Assistant. The specific responsibilities and details of these roles were not provided.

Ezekiel Ndubisi has a diverse education history with a strong focus on information technology and cybersecurity. Ezekiel pursued a Bachelor of Technology (B.Tech.) degree in Cyber Security Science from the Federal University of Technology Minna, graduating in 2017. Prior to that, in 2011 and 2012, they completed a Basic Electricity and Electronics - Digital (BEE-D) program at Hitch-free, specializing in Electrical and Electronics Engineering.

Building on their undergraduate education, Ezekiel pursued a Masters of Information Technology degree with a specialization in Network Technology at Carleton University, starting in 2021 and expected to complete in 2023. This program allows him to further enhance their knowledge and skills in IT and networks.

In addition to their formal education, Ezekiel has obtained several certifications to expand their expertise and stay up-to-date with the latest industry standards. Ezekiel has acquired certifications such as Certified Ethical Hacker (CEH) from EC-Council, Cisco Certified Network Associate Routing and Switching (CCNA) from New Horizons Computer Learning Centers, and Fortinet NSE 1 and NSE 2 from Fortinet. Ezekiel has also completed courses in Cyber Investigation Using Autopsy from Digital Encode Limited, Introduction to Programming Using HTML and CSS, HTML5 Application Development Fundamentals from SoloLearn, and MS-300 Deploying Microsoft 365 Teamwork from Microsoft. Furthermore, Ezekiel had their certificate evaluated by World Education Services (WES) for further recognition.

Overall, Ezekiel Ndubisi's education history reflects their dedication to the field of information technology and cybersecurity, with a strong academic foundation and ongoing professional development through certifications and specialized courses.

Links

Previous companies

Carleton University logo

Timeline

  • Technical Support Engineer

    November, 2021 - present

A panel showing how The Org can help with contacting the right person.