Hellen Bonato

Hellen Bonato is a Customer Success Manager at Dito CRM since December 2023, responsible for managing client portfolios and ensuring successful platform usage. With extensive experience in customer success roles, Hellen previously served as a Customer Success Technical Lead and Analyst at Bornlogic, focusing on team development, performance improvement, and client relationship management. Hellen's career also includes a position as a Customer Success Analyst at Ubook, where proactive client engagement and churn reduction were priorities. Early career experiences include roles in social media at NBS and commercial assistance at Exato Produtora. Hellen holds an MBA in Digital Strategic Marketing and has a background in Petroleum and Gas technology.