Despina Katsika

Despina Katsika is an experienced marketing professional currently serving as Marketing Manager at Divani Collection Hotels since March 2022, where responsibilities include strategy development, marketing planning, performance management, and customer experience optimization. Prior experience includes positions as Marketing and Communications Manager at AVIAREPS Group, and various roles at Aegean Airlines, culminating as Head of Customer Journey & Insights. Notably, Despina has a strong background in loyalty program management and customer lifecycle strategies, along with product development and media relations across multiple sectors. Educational achievements include an MBA in Services Management from Athens University of Economics and Business and a Bachelor's degree in Communication & Mass Media from Panteion University. Additional training was completed at The Wharton School focused on marketing for MBA graduates.