Saul Garcia Pineda

Saul Garcia Pineda is a skilled IT professional currently serving as a Senior IT Help Desk at Divergent since February 2023. Previously, Saul held the position of Data Processing Clerk 2 at IDEMIA North America, where responsibilities included monitoring file servers to ensure the processing of sensitive customer data, resulting in a 20% decrease in customer SLA fees, and providing Level 1 support for up to 30 employees per shift. Prior experience includes roles at IDEMIA as Production Support Services 1, assisting in production and warehouse operations, as well as positions in the culinary field, including Lead Supervisor 2 and Line Cook at Spartan Shops, and Prep Cook at Cosmopolitan Catering. Saul holds a Bachelor's degree in Entrepreneurship/Entrepreneurial Studies from San José State University, earned between 2013 and 2018.