Lamartine Porcena, Jr. MCITP, MHIM

IT Service Operations Manager at DiversiTech Corporation

Lamartine Porcena, Jr. MCITP, MHIM has over 20 years of experience in IT and system administration. Lamartine is currently working as an IT Service Operations Manager at DiversiTech Corporation, where they manage the operations of the IT service department. Prior to this role, they worked as a Senior System Analyst at the same company.

Before joining DiversiTech, Porcena worked as a Systems Engineer at McLarens, where they were responsible for deploying and administrating production and non-production systems for supporting cloud-related products and services. Lamartine also managed a team of engineers and ensured a 99.9% uptime for mission-critical systems.

Porcena has experience in cloud system administration, as they worked as a Cloud System Administrator at New Signature. In this remote contract position, they oversaw the cloud infrastructure for managed services of Microsoft applications and mobile devices. Lamartine also led multiple enterprise-level technology projects and set service level agreements.

During their time at Microsoft, Porcena served as an IT Manager for the southeastern U.S. district sales field offices. Lamartine was responsible for overseeing the functionality, system and software applications, hardware, unified communication administration, and security.

Before Microsoft, Porcena worked as a System Manager for The Coca-Cola Company, providing support and solutions to worldwide clients. Lamartine managed the IT Support Group and handled remote troubleshooting for various software and hardware issues.

Porcena also served as an IT/System Manager at Miles Properties, Inc., where they supported the systems architecture and infrastructure for over 500 employees. Lamartine successfully transitioned the network infrastructure to a hosted virtual environment with Citrix, MS SharePoint, and hosted Exchange using MS Active Directory servers.

Earlier in their career, Porcena worked as a Database Consultant at Insight Global, collaborating on Home Depot's enterprise-wide upgrade. Lamartine also served as a Micro-Tech Specialist at Broward County Public Schools, administering district-wide IT initiatives and supporting SAP HR and Payroll modules.

Porcena began their career as a Consultant at TEKsystems, providing technical support and solutions to various clients. Lamartine gained experience in customer service and CRM software deployment. Lamartine also worked as a Technical Support Specialist at Robert Half Technology, managing IT initiatives for clients and overseeing desktop support and database programming.

Porcena holds certifications in MCITP (Microsoft Certified IT Professional) and MHIM (Master of Health Information Management). Lamartine has a strong background in IT operations, system administration, and cloud technologies.

Lamartine Porcena, Jr. MCITP, MHIM has obtained a Master's Degree in Informatics Management from Colorado Technical University. Prior to that, they earned a Bachelor's Degree in Information Technology from the University of Phoenix.

In addition to their formal education, Lamartine has obtained several certifications. These include Exam 346: Managing Office 365 Identities and Requirements from Microsoft in September 2017, Fundamentals of Project Planning and Management from the University of Virginia in June 2015, and MCITP from Microsoft in April 2008. Lamartine has also earned the A+ certification from CompTIA in September 2006.

Lamartine has pursued further learning through various courses and training programs. These include certifications from Lynda.com in areas such as crisis communication, project management, Windows Server 2012, requirements elicitation, agile project management, business analysis fundamentals, C# design patterns, and object-oriented design.

Overall, Lamartine Porcena, Jr. MCITP, MHIM has a strong educational background in the field of information technology and has actively pursued continuous learning and professional development through certifications and training programs.

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