Caitlin Harrison

Caitlin Harrison has a diverse work experience spanning various industries and roles. Caitlin is currently working as a Client Success Manager at DKBInnovative since 2022. Prior to this, they worked as an Implementation Manager at Liberty Software from May 2021 to January 2022.

Caitlin also has experience working at Blueprint Technologies/Microsoft Corporation as a FastTrack Manager/Onboarding Manager and Consultant from October 2019 to May 2021. Their responsibilities included assisting clients in realizing business value faster with the Microsoft Cloud through best practices, tools, and resources.

Before that, Caitlin held various positions at PHM Management, including Operations Manager from June 2019 to October 2019, Operations Administrator from October 2018 to June 2019, and Operations Coordinator from March 2018 to October 2018.

Additionally, they worked as a Meeting and Travel Coordinator at Rutherford & Associates, Inc. from December 2016 to March 2018, where they managed and coordinated events for large-scale clients while traveling intermittently.

Caitlin has also worked at The DoubleTree by Hilton near the Galleria as a Group Rooms Coordinator from June 2016 to December 2016, assisting the Director of Sales and Sales Managers with corporate and social catering contracts.

Caitlin gained experience as a Sales Coordinator at The DoubleTree by Hilton DFW Airport North from April 2015 to May 2016, supporting the Director of Sales and Sales Managers with various tasks.

Earlier in their career, Caitlin served as a Front Office Supervisor at Embassy Suites from November 2014 to April 2015, where they supervised front desk agents and managed daily tasks. Caitlin also held a similar position at Wyndham Worldwide from June 2014 to October 2014.

Caitlin's earliest work experience was as a Front Desk Agent at Hyatt Regency Lost Pines Resort and Spa from April 2013 to May 2014.

Throughout their career, Caitlin has gained valuable experience in client success management, implementation, operations, event coordination, and front desk supervision.

Caitlin Harrison completed their Bachelor of Science (B.S.) in Hospitality Administration/Management from Stephen F. Austin State University, which they attended from 2010 to 2013. In addition to their degree, they obtained a Customer Success Manager certification from DKBinnovative in February 2022.