John Hartig-Larsen I Optimizing It Service Management and Processes

John Hartig-Larsen has an extensive work experience in IT management and service optimization. John Hartig-Larsen I Optimizing IT Service is currently the Head of IT for Greater Europe at DLF since April 2022. Prior to this, they worked as an Independent Consultant at HL-Consulting from 2020 to May 2022 and as an IT Souschef at Sparekassen Sjælland-Fyn from 2020 to May 2022.

Before that, John held various roles at GN Store Nord from 2016 to 2020, including Director & Head of IT Services and Manila Offshore Operations. John Hartig-Larsen I Optimizing IT Service was responsible for global service desk, IT & application support, user account management, and purchase of IT equipment.

John Hartig-Larsen I Optimizing IT Service also worked at ReSound from 2006 to 2016, where they served as a Head of IT Services, Global IT, and IT Support Manager. In these roles, they were accountable for worldwide 1st & 2nd level client, infrastructure and application support. John Hartig-Larsen I Optimizing IT Service managed a team of FTEs located in multiple countries and locations.

John's earlier experience includes working at Strax Nordic A/S as an IT Support Manager and at Thorn Nordic A/S as an IT Support Manager, where they were responsible for IT support and user account management. John Hartig-Larsen I Optimizing IT Service also worked as a Shop Manager at D:E:R.

John Hartig-Larsen's education history includes the following:

- From 2021 to 2022, John attended Connection Management A/S, where they pursued a degree in Ledelse, focusing on Forandringsledelse / Change Management.

- In 2012, John completed the Advanced Leadership Development Program at Global Mindset.

- In 2011, John participated in two programs at Service and Support Forum. John Hartig-Larsen I Optimizing IT Service completed the Rally - an ITIL case experience™ program and the ITIL V3 Foundation program.

- Also in 2011, John took part in the Apollo 13 - an ITIL case experience™ program at Service and Support Forum.

- In 1994 to 1996, John attended Næstved handelsskole, although no specific degree or field of study was mentioned for this period.

Overall, John has focused on developing skills in leadership, change management, and IT service management through various educational programs throughout their career.