Luz Manuel

Luz Manuel is a strategic IT leader with over 13 years of experience in driving operational excellence and customer satisfaction within enterprise environments. Currently serving as Information Technology Manager at DLH Corporation, Luz leads CRM initiatives, enhances service delivery, and fosters team resilience. Luz previously held the role of Technical Project Manager at T-Mobile, where they successfully managed cross-departmental collaborations and sustained favorable customer relationships. Their background includes positions in network operations, cybersecurity, and incident management, complemented by ongoing studies toward a BA in Anthropology and an MBA in Business Administration.