Sharmaine Clarice De Castro is a seasoned professional in learning and development, currently serving as a Learning and Development Senior Specialist at DME Service Solutions since March 2023. Prior experience includes roles as an Instructional Designer at Outsourced, TTEC, and RealPage, Inc., where responsibilities involved knowledge base management and developing instructional materials. Sharmaine also distinguished a career at Concentrix as a Learning and Organizational Development Ambassador and Lead Trainer, focusing on training for call center representatives. Earlier positions included Communication Skills Trainer at 51Talk Philippines and Impact Training & Consultancy Services. Sharmaine holds a Bachelor's Degree in Communication and Media Studies from Miriam College, earned between 2010 and 2014.
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