DMI
Guillaume SERTON is an experienced IT management expert with a diverse background in project management, pre-sales, and consulting. Currently serving as a Project Manager at DMI since December 2012, Guillaume is a member of the executive board and plays a key role in company strategy and vendor relations. Responsibilities include leading implementation projects for various IT solutions, conducting presentations for prospective clients, and managing licensing and maintenance renewals. Prior experience includes pre-sales engineering at Kaseya, technical and functional consulting at NetworkD, and software consulting at Staff & Line, with a strong focus on ITSM processes and solutions. Additionally, Guillaume has a foundational background in service desk management from Capgemini, overseeing significant transformations and team operations. Educational credentials include studies at Lycée Agricole et Horticole de Hyères and Lycée Bel-Air.
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DMI
DMI provides services that include technical assistance, support & advice, a solution center, dashboard and reporting, training, solution implementation, application packaging, resale of licenses, and expertise and engineering. The company provides services to businesses.