Angela K. is an experienced professional in the travel and customer service sectors, currently serving as the Lost & Found Duty Manager at dnata since July 2023. Prior to this role, Angela held various positions within dnata Travel Group, including Destination Executive, and gained extensive experience at British Airways over a span of nearly 20 years, where roles included Customer Experience Manager and Revenue Accounts Agent. Angela's earlier career involved positions at companies such as Lufthansa and Air India Limited, focusing on customer service and cargo management. Educational qualifications include multiple certifications in emergency first aid, sustainable tourism, and customer service standards, along with a degree in HR Management.
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