Basem Zaky is a motivated Etihad cabin supervisor with extensive experience in customer service across various channels. Currently, they also serve as an airport operations specialist at dnata, emphasizing their commitment to learning and professional development. Previously, Basem taught English as a second language in Vietnam and worked as a temporary case officer with Teleperformance, supporting customer service representatives in resolving inquiries. They hold bachelor's degrees in Accounting and Business Management from Ain Shams University, completed in 2019.
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