Roberto S.

Roberto S. is an experienced professional in passenger and ground services management with a strong background in the aviation and hospitality industries. Currently serving as a Service Delivery Manager for dnata, Roberto oversees passenger services operations, ensuring efficiency and effectiveness while managing stakeholder expectations. Previous roles include General Manager at PBGS Cafe PTY LTD, where responsibilities encompassed sales, marketing strategies, and operational management, as well as Station Manager positions at TRANSCARGA INTERNATIONAL AIRWAYS SL and Air Canada, focusing on cargo and passenger operations respectively. Roberto holds a degree in Science and Gastronomic Management from Universidad Simón Bolívar and has furthered education in digital security basics at TAFE NSW.