Satu Qersh has over 35 years of work experience in various roles related to operational risk, compliance, and cash management. Satu started their career as a Client Service representative at OP Financial Group in 1984, where they handled foreign exchange, payments, and trade finance. Satu then worked as a Cash Management Officer, responsible for payments, account opening, and reconciliations, before moving to Dresdner Bank AG as a Cash Management Officer at the Stockholm branch. After that, they joined DnB NOR as a Product Manager for cross-border payments and later took on functional responsibility for Payments and Clearing. At DNB Sverige, they served as the Head of Operational Risk, overseeing risk management functions, implementing risk frameworks, and facilitating committee meetings. Satu also worked as an Operational Risk Officer, embedding risk frameworks, coordinating risk partnership networks, and managing internal controls. Throughout their career, Satu has been involved in system testing, project management, and staff training in operational risk management and loss event reporting.
Satu Qersh's education history begins in 1984 when they completed their Matriculation Examination at Oulu University Teacher Training School. Then, from 1986 to 1988, Satu attended Oulu University of Applied Sciences, where they obtained a Bachelor of Business Administration degree. During this time, their studies focused on marketing, economics, and business administration.
In addition to their formal education, Satu Qersh has acquired additional certifications. In 2017, they obtained a Certification in Operational Risk Management (CORM) from The Institute of Operational Risk (IOR). Furthermore, in February 2021, they obtained a SwedSec licens Ledning och kontroll from SwedSec Licensiering AB.
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