Kristina Zumfeld

Kristina Zumfeld is an accomplished professional in Customer Success with extensive experience across various industries. Currently serving as the Head of Customer Success for QHSE, Digital Solutions at DNV since November 2025, Kristina previously held the position of Head of Customer Success at Neat from June 2020 to November 2025, where a global team of Customer Success Managers was built and led, enhancing support for high-value clients. Prior experiences include a significant tenure at Cisco from January 2007 to June 2020, where leadership of an Enterprise Customer Success Team was paired with roles focused on product sales and partner enablement for Webex across EMEA and the Nordic regions. Earlier career endeavors involved customer success roles at WebEx Communications BV and various internships in Europe. Kristina's educational background includes BA (HONS) degrees in Marketing and Logistics from multiple institutions, showcasing a strong foundation in business management.