Jennifer Metcalf Heffernan

Jennifer Metcalf Heffernan has a diverse work experience in various roles. Jennifer started working at Kensium in 2021 as a Project Manager. Previously, they worked at Danforth Pewter from 2014 until 2021. At Danforth Pewter, they held multiple roles including Digital Marketing Manager, where they managed online channels and was responsible for e-commerce, social media, paid search, SEO, and Amazon. Jennifer also served as a Project Manager for the marketing team and new product development. Prior to that, they worked as a Customer Experience Manager, focusing on enhancing the customer journey, and as a Key Account Manager, working with wholesale, corporate, and custom accounts.

Jennifer Metcalf Heffernan attended Western Connecticut State University from 1994 to 1997, where they earned a Bachelor of Arts (B.A.) degree in Art/Studio Art. In 2015, they enrolled in the Community College of Vermont to pursue a degree in Business, specializing in Online Marketing & Sales. The specific end year for their studies at the Community College of Vermont is not provided.

In addition to their formal education, Jennifer has obtained several certifications. In April 2021, they became Project Management Essentials Certified from the Management & Strategy Institute. In May 2021, they achieved the Certified ScrumMaster® (CSM®) designation from the Scrum Alliance. In June 2021, they attained the Certified SAFe® 5 Agilist certification from Scaled Agile, Inc. Prior to these certifications, they completed the Advanced Social Media Strategy Training and Certification provided by HubSpot in March 2019.