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Robert Ludwig

Senior Project Manager at Doccept - Document Management Software

Robert Ludwig has over 30 years of work experience in various roles and industries. Robert began their career at AT&T as a Member of Technical Staff, where they worked on software development, system administration, project management, and team leadership. Robert received extensive training in software development, quality, and project management, and was accepted into the AT&T Leadership Candidate training program.

After leaving AT&T, Ludwig joined The Bradford Exchange as a Senior Manager of Systems Development. In this role, they led application development, deployment, and support teams, and managed a wide range of applications including Marketing, Inventory, MRP, Customer Service, and Reporting.

Ludwig then moved on to Acxiom Corporation, where they served as the Director of Delivery. Robert led a team of over 100 associates and worked with clients in the Media, Technology, Telecommunication, Travel, and Entertainment industries. Robert ensured that client needs were met during the sales, development, and implementation process, and also performed sales calls and on-site capability demonstrations.

Following their time at Acxiom Corporation, Ludwig joined Merkle as a Senior Director. Robert led teams in application development, deployment, and support for technology services in the retail vertical. Robert managed major clients such as Bose, Urban Outfitters, and Carters, and was responsible for high-quality service delivery, revenue forecasting, profit management, and client satisfaction. Robert also performed sales calls and on-site capability demonstrations.

Ludwig then joined EFI as the Director of Professional Services - SMB Markets. Robert led the transformation of the Mid-Market services organization by implementing a new delivery methodology. This resulted in improved quality, customer service, and a 21% revenue growth in the first year. Their team provided implementation and customization services for cloud-based (SaaS), virtual appliance, and self-hosted (on-premise) ERP and web-to-print eCommerce solutions for the printing industry.

After their time at EFI, Ludwig worked as a Senior Consultant/Analyst for Global Employment Solutions. Robert was involved in deploying an enterprise-wide cloud-based (SaaS) ERP solution for a large media, information, and services company. Robert provided leadership to a group of solution specialists and focused on developing solution requirements, quality assurance, and data quality.

Ludwig then joined Epsilon as the Sr. Director of Technical Project Management. Robert oversaw the technical project management of a cloud-based (SaaS) enterprise-wide marketing solution for the Media and Entertainment industry. The solution provided big data analytics and marketing optimization for web, email, and direct mail channel campaigns.

Their most recent role is as a Senior Project Manager at Kensium Solutions, an eCommerce and technology integration company. Robert utilizes waterfall and agile methodologies to manage client solutions and coordinates consulting, solution architecture, development, and quality assurance resources. Their goal is to deliver projects on time, within budget, and with high quality to meet client expectations.

Robert Ludwig earned a Bachelor of Science degree in Computer Science from the University of Iowa, where they studied from 1982 to 1986. Robert then pursued higher education at the Illinois Institute of Technology, completing their Master of Business Administration (M.B.A.) from 1987 to 1990.

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