Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with Merkle to build and maximize the value of their customer portfolios. 

Marketing

Merkle

Merkle's headquarters in Columbia, MD, United States

Pete Stein

Cathy MacDonald

Alejandra Gutiérrez Delgado

Matthew Seeley

Richard Rathnaw

John Stauffer

Pete Rogers

Chris McComas

Chris Wayman

Sheerah Davis

Christopher McComas

Kelly Kah

Paul Whittaker

Daniel Urminský

Bobby Hollingsworth

Missy Foristall

Tim Perlstein

Juan Camilo Suarez

Courtney Hedges

Kiaran Geen

The Leadership Team at Merkle is responsible for setting the strategic direction and overseeing the operational execution of the company’s customer experience management initiatives. Composed of senior executives from various functions, including finance, marketing, and operations, this team collaborates to ensure alignment across the organization, drive growth, foster innovation, and enhance client partnerships in the data-driven customer experience landscape.

Leadership Team

The Human Resources and Talent Acquisition team at Merkle is dedicated to attracting, developing, and retaining top talent to support the company’s growth in customer experience management. They focus on enhancing employee engagement, fostering diversity and inclusion, and ensuring that HR policies align with the strategic goals of the organization. The team works collaboratively to streamline recruitment processes and implement effective organizational development initiatives, ensuring Merkle remains competitive in a rapidly evolving industry.

Human Resources and Talent Acquisition

The Marketing and Communications team at Merkle is responsible for developing and implementing strategic marketing initiatives that enhance brand visibility and drive customer engagement across EMEA. This team orchestrates various marketing functions, including digital marketing, public relations, events, and marketing strategy, leveraging data-driven insights to optimize customer relationships and deliver impactful messaging. Their efforts support Merkle's mission to maximize the value of customer portfolios for Fortune 1,000 clients and nonprofit organizations.

Marketing and Communications

The Sales Team at Merkle drives revenue growth by engaging with Fortune 1,000 companies and leading nonprofits to identify their customer experience management needs. They leverage data-driven insights to build tailored solutions that enhance client portfolios and foster long-term partnerships. This collaborative team, featuring diverse leadership and specialized roles, is focused on generating new business opportunities and navigating complex sales cycles across various verticals.

Sales Team

The Engineering and Development Team at Merkle is responsible for designing, developing, and maintaining cutting-edge software solutions that enhance customer experience management. This team collaborates on various projects, leveraging their expertise in software engineering, technical architecture, and mobile development to create scalable and reliable applications. They also focus on ensuring quality through rigorous automation testing and site reliability practices, all while aligning with the broader goal of maximizing client value through data-driven insights.

Engineering and Development Team

The Data and Analytics Team at Merkle is responsible for leveraging advanced analytics and data insights to enhance customer experience management. This team collaborates with stakeholders to analyze customer data, inform strategic decisions, and develop data-driven solutions that optimize client portfolios and drive growth. They utilize a broad range of analytical tools and methodologies to translate complex data into actionable insights, ensuring that both Fortune 1,000 companies and nonprofit organizations can maximize their customer engagement and business performance.

Merkle

Org chart

Teams

Leadership Team

Human Resources and Talent Acquisition

Marketing and Communications

Sales Team

Engineering and Development Team

Data and Analytics Team

Offices

Merkle

Org chart

Teams

Leadership Team

Human Resources and Talent Acquisition

Marketing and Communications

Sales Team

Engineering and Development Team

Data and Analytics Team

Offices

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