Chad Carroll

Chad Carroll is an experienced professional in the field of renewals management and customer success, currently serving as Senior Renewals Manager at Docebo since August 2022, where Chad oversees a global team and manages a significant international renewal book worth over $40M. Prior roles include Director of SMB Accounts and Director of Client Services at Akerna Corp., where Chad excelled in data analytics and customer engagement strategies. Chad's career also encompasses positions such as Technical Support Manager at MJ Freeway and Support Manager at FRONTSTEPS, focusing on operational improvements and customer satisfaction metrics. Chad holds a Bachelor of Science degree in Communications from the University of Colorado Boulder.