Shane Stephens

Shane Stephens, ACP-OA, is an experienced IT professional currently serving as the Team Lead for IT Service at Docebo since January 2023, following a role as an Information Technology Services Specialist. Previous experience includes a Systems Engineer Intern position at Stonebranch, where Shane provided Level 1 and Level 2 support, engaged in problem-solving, and collaborated with a global team. As an IT Field Service Technician at Duplicating Products, Inc., responsibilities involved interpreting technical manuals and managing customer IT issues. Earlier work at Walmart involved electronic sales and maintenance, while teaching at The Coding School focused on empowering students in coding. Shane's internship with the National Security Agency and The Naval Postgraduate School enhanced knowledge in emergent behavior analysis. Educational credentials include a Bachelor of Science in Cybersecurity from the University of North Georgia.