Rafael Braga Rodrigues

Product Director | Global Platform, Risks & Fronts at Dock

Rafael Braga Rodrigues has a diverse work experience spanning multiple industries. Rafael started their career as a Parts & Quality Administrative Supervisor at MONTE CARLO - MC VEÍCULOS E PECAS LTDA from June 2008 to May 2012.

After that, they worked at Neus Tecnologia da Info. LTDA as a Business Account Manager from June 2012 to December 2013 and later as an IT Project Manager from January 2014 to February 2015 before it was incorporated by Conductor Tecnologia S/A.

Rafael then joined Dock, where they held various roles. Rafael started as an IT Project Manager | Implementation and Product Development from February 2015 to July 2017. Rafael led several successful projects, including the setup of new products and payment processing integration for major Brazilian retailers and virtual banks.

From July 2017 to September 2018, Rafael worked as a Manager | Key Account Relationship and Business Manager at Dock. Rafael then took on the role of Superintendent | Customer Implementation Services - Onboarding from October 2018 to August 2021. In this position, they played a crucial role in managing the implementation plans for new clients, including leading the implementation of a new digital bank's operation.

Finally, Rafael served as the Superintendent | Program Management & Business Architecture at Dock from August 2021 to November 2022. Rafael led a major initiative to create a new global processing platform, Dock ONE, to support the company's expansion across the Americas and overseas. Currently, Rafael is the Product Director | Global Platform, Risks & Fronts at Dock.

Rafael Braga Rodrigues has a comprehensive education history that includes both degrees and certifications. Rafael started their educational journey by earning a Bachelor of Business Administration (BBA) degree in Management from UNIESP Centro Universitário from 2009 to 2012.

Continuing their education, Rafael pursued a Master of Business Administration (MBA) in Project Management from FGV - Fundação Getulio Vargas, which they completed between 2014 and 2015. This advanced degree aimed to enhance their skills in managing projects effectively.

Rafael sought further knowledge in the field of digital transformation and information technology by enrolling in the Escola Politécnica da USP from 2019 to 2020. There, they completed a Master of Business Administration (MBA) degree, specializing in Digital Transformation and Information Technology. This program focused on equipping him with the necessary expertise to navigate the evolving landscape of technology in business.

In addition to degree programs, Rafael also obtained a certificate from Harvard Business School Online. In 2017, they completed a certificate program in Disruptive Strategy, which provided him with insights into innovative business strategies. The following year, in 2018, they earned another certificate from Harvard Business School Online, this time in Becoming a Better Manager. This program aimed to enhance Rafael's managerial skills and leadership abilities.

Furthermore, Rafael holds a certification as a Certified Scrum Master (CSM) from the Scrum Alliance. Rafael obtained this certification in April 2016, adding an agile project management approach to their skill set.

By diligently pursuing both degrees and certifications, Rafael Braga Rodrigues has developed a well-rounded education that encompasses both theoretical knowledge and practical skills in various aspects of business and technology management.

Links

Org chart

Timeline

  • Product Director | Global Platform, Risks & Fronts

    November, 2022 - present

  • Superintendent Program Management Business Architecture

    August, 2021

  • Superintendent Customer Implementation Services Onboarding

    October, 2018

  • Manager Keyaccount Relationship And Business Manager

    July, 2017

  • IT Project Manager Implementation And Product Development

    February, 2015

View in org chart