Hilda M. is an experienced implementation engineer currently working at Docker, Inc. since March 2024, specializing in the EMEA region. Previously, Hilda served as an implementation consultant at Stripe from August 2021 to October 2023, where responsibilities included leading the planning and launch of a new implementation offering. Hilda's prior roles include senior customer onboarding manager at Aircall, where standardization of the onboarding journey for thousands of customers was achieved, and project manager for leasing and MROs at Airbus, which contributed to increased commercial agreements. Hilda also has experience in business development at Grupo Financiero Banorte, operational support at C.H. Robinson, and logistics and customer service at Kellogg Company. Academic qualifications include a recent degree in Data Analytics from Ironhack and a Master of Science in Operations Management from KEDGE Business School, complemented by a Bachelor's Degree in International Business from Tecnológico de Monterrey and an Erasmus exchange program in International Management from Clermont School of Business.
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