Guilherme Foppa Prestes

Guilherme Foppa Prestes is a Global Data Analyst at Docplanner since August 2023, previously serving as Operations Manager at TDCX from October 2020 to August 2023, where leadership included launching major client programs and enhancing operational capabilities. Additional roles at TDCX included Senior Team Lead for SMB on behalf of TikTok and Associate CSM and Campaign Strategist on behalf of LinkedIn, focusing on team development and performance optimization. Prior experience includes customer service leadership and engineering roles at CPM International Contact Centre, Souvenir Warehouse, GKN Driveline, and Midea Carrier, with a foundational education in Mechanical Engineering from Pontifícia Universidade Católica do Rio Grande do Sul.