Mateusz K. is a seasoned professional with extensive experience in customer care and management roles. Currently serving as Customer Care Manager at DocPlanner since August 2022, Mateusz oversees a team focused on enhancing customer service operations in Poland, driving efficiency and quality, and reporting on key performance indicators. As a Co-Founder of Nestor Group Sp. z o.o., Mateusz provides solutions to support the elderly, while also co-owning SUASOR Call Center Consulting, which specializes in remote work processes and analytics. Previously, Mateusz held significant positions at Sodexo, Provident Polska, and other organizations, where responsibilities included managing large teams and optimizing operations. Mateusz holds a Bachelor's degree in Business Management from Wyższa Szkoła Zarządzania w Warszawie.
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