Christian Cuius

Christian Cuius is an experienced professional in product support and customer care, currently serving as the Head of Product Support at DOCTOLIB since April 2023. Prior to this role, Christian held the position of Customer Care Partner Manager at UMI Urban Mobility International GmbH, where responsibilities included managing external customer support teams, developing customer satisfaction strategies, and optimizing processes. Christian's background in customer service management also includes a tenure at Wayfair, where Christian focused on enhancing customer experience and team performance. Previous experience at Bosch Service Solutions involved leading international teams and ensuring quality service delivery for major projects. Christian holds a Bachelor's degree in International Communication from Università di Catania.