Gisele Cerqueira

Gisele Cerqueira is an experienced professional in customer success and management, currently serving as a Customer Success Manager B2B at Doctoralia Brasil since June 2020, overseeing critical areas such as CSM and retention for the Feegow Clinic product. Previously, Gisele held the position of Head of Customer Success at the same organization, where responsibilities included customer care and strategy development. Gisele also contributed to the growth of the Customer Success Meetup Brasil as Local Manager from August 2019 to August 2021 and led customer success initiatives at Mainô. Gisele's background includes financial analysis and administrative roles, particularly at Viagens Abreu, S.A., and Bom Sabor. Gisele holds degrees in Financial Management and Business Administration from Estácio and is currently pursuing a degree in Corporate Leadership with a focus on Organizational Leadership at Impacta Tecnologia.