Flokart Blaku is an experienced engineering professional with a focus on customer support and system optimization in the technology sector. Currently serving as a Customer Support Engineer at Documill since March 2022, Flokart specializes in advanced search and document processing solutions. Previously, Flokart worked as a Systems Engineer at Wärtsilä Voyage, providing technical support in the cruise industry and managing operational systems. Flokart also gained valuable experience as a Project Engineer at Hanlog Oy, where involvement in the SunQUA Solar Tracking System showcased skills in supply chain optimization and technological innovation. Earlier experience as a Lab Assistant at HAMK provided foundational skills in measurement sciences and electronics. Flokart holds a Bachelor’s degree in Electrical and Automation Engineering from Häme University of Applied Sciences.