Andrew Swanson is an experienced product manager currently leading the Knowledge Platform at DocuSign, where responsibilities include product strategy and cross-functional partnerships to enhance customer self-service and improve support efficiency. Previously, Andrew served as a Senior Content Strategist at Meta, focusing on feature launches and comprehensive article research. Additional experience includes a Technical Writer position at Apptio, where a new website for help articles was developed, and a Digital Marketing Lead role at iMovR, driving significant revenue growth. Earlier, Andrew worked as a Finance Analyst at Boeing, contributing to strategic business planning. Andrew holds degrees in Business, Economics, and English from the University of Washington and Western Washington University.
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